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Auctelia - Help

In the different sections listed below, you will find explanations on how to use the Auctelia website efficiently.

You will also find answers to the most frequently asked questions in the F.A.Q. section.

F.A.Q.

The F.A.Q. contains the most frequently asked questions asked by our users on the following subjects:
  • General questions
  • Registration/Login/Password/Newsletter
  • Viewing days
  • Online auctions
  • Invoicing, Payment and Removal
  • Partners

Registration

Registering in order to become a member of Auctelia offers numerous benefits among which the possibility of:
  • Bidding on lots you wish to acquire
  • Viewing on a single screen a summary of the lots for which:
- you are the highest bidder
- you have been outbid
- you are following
  • Accessing your pro forma invoices
  • Receiving our newsletters to stay informed of the latest items for sale.
> Link to the "Registration" section

Search

They are different ways to find the items that have been put up for auction:
  • Through the Auction Sales tab 
  • Through the Open auctions, Upcoming auctions and Closed auctions tabs 
  • Through the categories of goods
  • Through the search box
> Link to the "Search" section

Bidding

You want to bid on a lot which is currently up for sale? The procedure is explained here as well as the difference between a static bid and a proxy (automatic) bid.

> Link to the "Bidding" section

How does a sale take place?

Bids placed in the last 5minutes, lot without bids, precedence of a proxy bid over a static bid, reloading the pages, etc.

This section describes a number of rules relating to the sales procedure.

Additional tools

Follow some lots, print, send to a friend, ask a question, etc. All these features are explained here.
> Link to the "Additional tools" section

Payment–Removal

The payment and removal procedures are explained here.

> Link to the "Payment-Removal" section

My account

Your account allows you to access:
  • Your summary screen
  • Lots you have been attributed
  • Your pro forma invoices
  • Your personal data